Atlantic Data Consultants
Support
Complete Care Support
No two businesses are a like, however, the technology is all the same.
Atlantic Data Consultants has different options to help support your business and ensure that all systems are up to date, backed up and secured.
PLAN 1
Hourly:
This is a break/fix service. Your company will call in a service request and a technicain will be assigned either on-site or remote within 24-hours. There are no contracts.
PLAN 2
Block Time:
We offer a block of hours at a discounted rate that can be used as needed. Blocks come in 20, 40, and 60 hours. There has an 8-hour response time either on-site or remote support.
PLAN 3
Small Office:
For customers wth at 1 server and fewer than 10 workstations, we provide 5 hours of on-site or remote support. Any hours above the 5 hours will be billed at a discounted rate. Includes 1 preventive maintenace (PM) support call, usually performed on the server(s) with a with a 4-hour response time.Keep Running With...ADC
PLAN 4
Monthly Maintenance:
For customers wth at least 1 server and 10 or more workstations, we provide 10 hours of on-site or remote service. Any hours above the 10 will be billed at a discounted rate. Includes 1 preventive maintenance (PM) support call, usually performed on the server(s) with a 4-hour response time.
Keep Running With...ADC
No two businesses are a like, however, the technology is all the same.
Atlantic Data Consultants has different options to help support your business and ensure that all systems are up to date, backed up and secured.
PLAN 1
Hourly:
This is a break/fix service. Your company will call in a service request and a technicain will be assigned either on-site or remote within 24-hours. There are no contracts.
PLAN 2
Block Time:
We offer a block of hours at a discounted rate that can be used as needed. Blocks come in 20, 40, and 60 hours. There has an 8-hour response time either on-site or remote support.
PLAN 3
Small Office:
For customers wth at 1 server and fewer than 10 workstations, we provide 5 hours of on-site or remote support. Any hours above the 5 hours will be billed at a discounted rate. Includes 1 preventive maintenace (PM) support call, usually performed on the server(s) with a with a 4-hour response time.Keep Running With...ADC
PLAN 4
Monthly Maintenance:
For customers wth at least 1 server and 10 or more workstations, we provide 10 hours of on-site or remote service. Any hours above the 10 will be billed at a discounted rate. Includes 1 preventive maintenance (PM) support call, usually performed on the server(s) with a 4-hour response time.
Keep Running With...ADC
